When we provide a quote, we either get sizes and other information which assists us to provide you with a closely related estimate on your job. Most of the times the clients provide us with site plans from which we can much better send you the right quotation. And sometimes the client has an existing site which we can visit to perform measurements on the client’s behalf.
One of the most important things when ordering aluminium products, is to perform final measurements before commencing manufacturing. We prefer it this way, because in most cases site sizes would have changed by the time the units are required. We do this as a service to our customers in order to ensure that no unnecessary costs arise from site changes.
Sometimes the client requests that we order the units before the site building process either has started. These will be carried at the customers’ own risks, because if the site sizes changed, we cannot be held responsible for wrong sizes and therefore any new costs will be at the customers’ expense. We do understand the reason behind buying in advance to ensure no price change in these volatile times, but customers’ need to also understand that they do it at their own risk.